Retention, Expansion, and Referral: The Funnel Never Ends
Highlight one meaningful outcome in the first session, not a tour of every feature. Time boxed walkthroughs and checklists create momentum. Ask new customers what confused them and ship a fix within days.
Retention, Expansion, and Referral: The Funnel Never Ends
Deliver short tips based on actual behavior, celebrate progress, and surface features at the moment of need. Community office hours build confidence. Invite readers to request a live teardown of their onboarding.
Retention, Expansion, and Referral: The Funnel Never Ends
Make sharing effortless with copy that explains the benefit to a friend first. Thank advocates publicly and privately. Stories about real results travel farther than slogans, and compounding trust fuels growth.